Transcribe audio

Gladia

Speech-to-text API for pre-recorded and live audio that returns transcripts with timestamps, speaker labels and optional add-ons.

Your data

Data location: EU and US workloads are kept separate on region-specific infrastructure; HDS hosting for enterprise20
Retention: Paid accounts: audio and transcripts 3 weeks, request metadata 1 year. Free accounts: all data 1 year. Enterprise can set a custom period8
Used for training: Self-serve: opted in by default, free opt-out from the profile; Enterprise: opted out by default1
Used for training (other page): Never used for model training unless explicitly agreed20
Zero data retention: Enterprise only; file upload and result polling are disabled, results come by callback8
Zero data retention (other page): Described as a policy for paid plans20

Compliance

Certifications: SOC 2 Type 2, ISO 27001, GDPR1
HIPAA: Listed as HIPAA compliant; Business Associate Agreements available20

Read from Gladia’s own pages on 2026-11-04. Every number links to the page a value came from. For agents, the same facts as markdown: /tools/transcribe-audio/gladia.md