τ-Voice (tau-Voice)

Measures: A full-duplex voice agent handles simulated customer-service calls (airline, retail, telecom; banking on taubench.com) using tools and policy documents, while coping with interruptions, accents and background noise; a task passes if the final database state matches the ground truth (pass^1).

Maintainer: Sierra (tau-bench team)
Introduced: 2026
Status: Active
Saturation: Headroom
Typical provenance: Mixed
In scoring set: Yes

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