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Benchmark
τ-Voice (tau-Voice)
Measures: A full-duplex voice agent handles simulated customer-service calls (airline, retail, telecom; banking on taubench.com) using tools and policy documents, while coping with interruptions, accents and background noise; a task passes if the final database state matches the ground truth (pass^1).
- Maintainer
- Sierra (tau-bench team)
- Introduced
- 2026
- Status
- Active
- Saturation
- Headroom
- Typical provenance
- Mixed
- In scoring set
- Yes
Leaderboard
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